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Executive Care Technical Advisor

Location Cincinnati, Ohio, United States of America Category Information Technology Job Id R000129084 Job Type Full time Recent Grads/Entry Level Starting Pay / Salary Range $72,400.00 - $92,700.00 / year

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JOB DESCRIPTION

Job Location

Cincinnati

Job Description

Join a dynamic team that provides IT support to P&G's Senior Leadership Team! The Executive Care Technical Advisor role is highly visible and requires a strong inclination towards servant leadership. It is best suited for individuals who enjoy creating a delightful experience for others. The successful candidate will have the opportunity to interact daily with top officers in the company and their executive assistants. Responsibilities will include meeting support (both in person and virtual), PC break fix, O365 troubleshooting, and support for mobile devices. Effective communication and organizational skills are essential for this role.

Skills You Can Expect to Learn/Build in This Job: Meeting Technology, Communication, ITIL Certification, ServiceNow, Basic Project Management, User Experience, O365 Application Expertise.

Position Details: The job is based out of the Cincinnati General Offices, with occasional travel to Mason Business Center and Winton Hill Business Center as required.

Job Qualifications

  • Emotional Intelligence: Ability to effectively connect with senior leaders and their executive assistants, demonstrating quiet confidence.
  • Communication: Strong written and oral communication skills.
  • Technical Skills: Familiarity with PC, Mac, Mobility, Meetings, Video, and O365 to provide basic IT troubleshooting and support. Previous experience in meeting support and/or PC or Mac support is a plus.
  • Growth Mindset: Passion for learning new things, willingness to delve into and understand new technologies, and a desire to enhance digital proficiency. Previous experience in support or customer service is a plus.
  • Operate with Discipline: Demonstrated ability to prioritize issues and requests, facilitate changes, and coordinate critical matters to ensure timely resolution for Executive Care customers. Good attention to detail and follow-up skills are essential.
  • Act as an Owner: Ability to understand the broader context, make decisions that serve the best interests of the entire business process.

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits.  Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please click HERE.

Procter & Gamble participates in e-verify as required by law.

Qualified individuals will not be disadvantaged based on being unemployed.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Schedule

Full time

Job Number

R000129084

Job Segmentation

Recent Grads/Entry Level (Job Segmentation)

Starting Pay / Salary Range

$72,400.00 - $92,700.00 / year
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